CASE STUDY

Magic EdTech

Multi-Format Educational Content Remediation

Client Overview

Magic EdTech is a global provider of digital learning and education technology solutions, partnering with publishers, educational institutions, and enterprises to build innovative, accessible, and technology-enabled learning experiences. The organization specializes in digital publishing, learning platforms, accessibility services, AI-powered content solutions, and educational technology transformation.

The client required comprehensive accessibility remediation services for Microsoft Word, PDF, and Excel documents to ensure compliance with international accessibility standards while maintaining educational integrity and publishing quality.

Business Challenge

The client required educational content across multiple document formats to be reviewed and remediated to meet stringent accessibility requirements. The engagement involved handling complex educational materials containing tables, figures, images, mathematical equations, charts, forms, references, and structured learning content.

The challenge was to ensure accessibility compliance without altering the instructional value or visual consistency of the original documents. The project also demanded adherence to publisher-specific quality standards while supporting large-scale production schedules and ensuring compatibility with assistive technologies.

Objectives

  • Deliver accessible Word, PDF, and Excel documents compliant with international accessibility standards.
  • Preserve educational accuracy, document structure, and publishing quality.
  • Improve compatibility with screen readers and assistive technologies.
  • Establish a standardized accessibility remediation and quality assurance workflow.
  • Support scalable remediation across high-volume educational publishing projects.
  • Ensure timely delivery while maintaining consistent quality.

Our Solution

HBS implemented a comprehensive accessibility remediation workflow combining expert accessibility specialists, proprietary automation tools, and structured quality assurance processes. The solution included accessibility assessment, semantic document structuring, alternative text development, document validation, and compliance verification to produce high-quality accessible educational content.

The remediation process was designed to improve usability for learners relying on assistive technologies while preserving the educational intent and publishing standards of each document.

Scope of Work

Accessibility Assessment

  • Accessibility review of Word, PDF, and Excel documents
  • Document structure analysis
  • Accessibility issue identification
  • Compliance assessment

Accessibility Remediation

  • Microsoft Word accessibility remediation
  • PDF accessibility remediation
  • Microsoft Excel accessibility remediation
  • Heading hierarchy optimization
  • Reading order correction
  • Table accessibility improvements
  • Alternative text authoring
  • Hyperlink and bookmark validation
  • Document metadata enhancement

Validation & Quality Assurance

  • Accessibility validation
  • Screen reader compatibility review
  • Compliance verification
  • Manual quality assurance
  • Final accessibility review before delivery

Technologies & Tools

  • Industry Tools: Adobe Acrobat Pro, Microsoft Word, Microsoft Excel, PAC (PDF Accessibility Checker), JAWS, NVDA, Jira
  • Proprietary Automation Tools: Alt Text Generator, Alt Text Injector, Alt Text Remover, Word Accessibility Studio, Heading Assistant, Excel Accessibility Automation Tool, Accessibility Validation Tools, Production Automation Utilities

Standards Followed

  • WCAG 2.1 Level AA & WCAG 2.2
  • Section 508
  • PDF/UA Best Practices
  • Microsoft Office Accessibility Guidelines
  • ARIA Authoring Best Practices
  • Publisher-Specific Style Guides
  • Client Quality Assurance Standards

Workflow

Client Requirement
Content Intake & Analysis
Accessibility Assessment
Word / PDF / Excel Remediation
Alternative Text Development
Document Validation
Quality Assurance
Client Review
Final Delivery

Business Value Delivered

HBS established a structured accessibility remediation framework that improved document quality, strengthened compliance, and enhanced the accessibility of educational content across multiple document formats. By combining proprietary automation tools with expert remediation and rigorous quality assurance, we enabled consistent, scalable, and standards-compliant accessibility services.

Key Outcomes

  • Standardized accessibility remediation workflows for Word, PDF, and Excel documents.
  • Improved compatibility with screen readers and assistive technologies.
  • Enhanced document structure, navigation, and semantic organization.
  • Strengthened compliance with international accessibility standards and publisher guidelines.
  • Increased production efficiency through proprietary automation and standardized workflows.
  • Improved consistency and quality across high-volume educational publishing projects.
  • Delivered accessible content while preserving educational accuracy and publishing integrity.

Client Benefits

  • Accessibility Compliance: Delivered accessible Word, PDF, and Excel documents aligned with WCAG, Section 508, and PDF/UA accessibility requirements.
  • Improved Learning Experience: Enhanced usability for learners using screen readers and other assistive technologies through semantic document structures, meaningful alternative text, and optimized navigation.
  • Higher Publishing Quality: Maintained the integrity, formatting, and instructional value of educational content while improving accessibility.
  • Consistent Quality Assurance: Applied standardized remediation, validation, and review processes to ensure reliable and high-quality deliverables.
  • Increased Production Efficiency: Leveraged proprietary automation tools to streamline accessibility workflows, reduce repetitive manual effort, and improve delivery timelines.
  • Scalable Accessibility Services: Supported large-scale educational publishing projects with efficient, standards-compliant remediation across multiple document formats.

HBS Value Addition

HBS combined accessibility expertise with an in-house automation ecosystem to simplify remediation workflows, strengthen quality assurance, and improve production efficiency. Our proprietary tools - including the Alt Text Management Suite, Word Accessibility Studio, Heading Assistant, Excel Accessibility Automation Tool, and Accessibility Validation Suiteenabled faster, more consistent, and standards-compliant remediation. This integrated approach helped Magic EdTech deliver inclusive, high-quality digital learning content while maintaining publishing excellence and supporting accessible education for all.

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