CASE STUDY

Lumina Datamatics

Large-Scale PDF Accessibility Remediation

Client Overview

Lumina Datamatics is a global provider of content, publishing, and technology solutions, serving leading publishers, educational institutions, and enterprises worldwide. The organization specializes in digital publishing, content transformation, accessibility, learning solutions, and technology-enabled publishing services.

The client required large-scale PDF accessibility remediation services to ensure educational and publishing content complied with international accessibility standards while maintaining high publishing quality and usability for individuals with disabilities.

Business Challenge

The client required complex PDF documents to be remediated according to stringent accessibility and publishing requirements. The project involved documents containing intricate layouts, tables, figures, mathematical equations, images, footnotes, references, and specialized publishing elements.

In addition to standard accessibility remediation, the engagement required adherence to the client's proprietary tagging methodology, originality verification process, spell checking requirements, and rigorous quality assurance standards. Ensuring accurate screen reader output for complex content particularly through the implementation of Actual Text for Span-tagged elements was a key requirement while maintaining strict publishing schedules.

Objectives

  • Deliver accessible PDF documents compliant with PDF/UA, Section 508, and WCAG requirements.
  • Preserve document accuracy, formatting, and publishing quality.
  • Improve compatibility with screen readers and assistive technologies.
  • Implement a structured accessibility remediation and validation workflow.
  • Maintain consistency across large-scale publishing projects.
  • Deliver high-quality output within agreed publishing timelines.

Our Solution

HBS implemented a structured PDF accessibility remediation workflow that combined expert remediation, proprietary automation tools, and comprehensive quality assurance. The solution incorporated semantic PDF tagging, reading order optimization, alternative text authoring, originality verification, spell checking, accessibility validation, and multi-level quality reviews to ensure compliance with both international standards and client-specific publishing requirements.

Scope of Work

Accessibility Assessment

  • Accessibility review of PDF documents
  • OCR verification and text accuracy checks
  • Document structure analysis

PDF Accessibility Remediation

  • Semantic PDF tagging
  • Heading, paragraph, list, table, figure, and form tagging
  • Reading order correction
  • Actual Text implementation for Span elements
  • Alternative text authoring
  • Bookmark and hyperlink creation
  • Metadata optimization

Validation & Quality Assurance

  • Originality verification & Spell checking
  • Accessibility validation using Adobe Acrobat Pro and PAC
  • Multi-level quality assurance & Final compliance verification

Technologies & Tools

  • Industry Tools: Adobe Acrobat Pro, PAC (PDF Accessibility Checker)
  • Proprietary Automation Tools: Alt Text Generator, Originality Checker, Accessibility Validation Utilities
  • Production Support Tools

Standards Followed

  • PDF/UA (ISO 14289)
  • Section 508
  • WCAG 2.1 Level AA
  • Adobe PDF Accessibility Best Practices
  • Client-Specific Publishing Standards

Workflow

Document Intake
Content Analysis
OCR & Text Verification
PDF Accessibility Remediation
Alternative Text Development
Originality & Spell Check
Accessibility Validation
Quality Assurance
Client Review
Final Delivery

Business Value Delivered

HBS established a structured accessibility remediation framework that improved production consistency, enhanced document quality, and ensured compliance with both international accessibility standards and client-specific publishing requirements.

Key Outcomes

  • Standardized accessibility remediation workflows across projects.
  • Improved semantic PDF structure and screen reader compatibility.
  • Enhanced document quality through comprehensive validation and quality assurance.
  • Strengthened compliance with PDF/UA, Section 508, and client publishing standards.
  • Reduced quality inconsistencies through structured remediation and review processes.
  • Increased production efficiency with standardized workflows and proprietary automation support.
  • Delivered accessible publishing content while maintaining publishing accuracy and timelines.

Client Benefits

  • Accessibility Compliance: Delivered PDF documents aligned with PDF/UA, Section 508, and WCAG accessibility requirements.
  • Improved User Experience: Enhanced navigation and compatibility for screen readers through accurate semantic tagging, reading order optimization, and meaningful alternative text.
  • Higher Publishing Quality: Maintained the integrity, formatting, and readability of complex publishing content.
  • Consistent Quality Assurance: Applied standardized remediation, originality verification, spell checking, and validation procedures.
  • Increased Production Efficiency: Streamlined accessibility workflows through structured processes and proprietary automation tools.

HBS Value Addition

HBS combined accessibility expertise with proprietary automation tools to simplify production, strengthen quality assurance, and improve remediation efficiency. By integrating automation with expert review, we delivered high-quality, standards-compliant PDF accessibility solutions that supported the client's digital publishing objectives and commitment to inclusive content.

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